My SMA Health Online

My SMA Health Online gives you 24-hour access to scheduling, medical records, prescription renewals and more. To set up a My SMA Health Online account, you will need a computer with a connection to the Internet and your Patient ID number. You may request your Patient ID number during your doctor visit or online when you set up your account. When you get your Patient ID number, write it on your Patient ID card and keep it in a safe place for future reference.

Register for My SMA Health Online

  1. Click the Register link after the “First Time User?” information. You will be asked for your last name, date of birth, and Patient ID number. If you don't know your Patient ID number, click the "Find My ID" link and enter your information in the fields provided.
  2. Complete your account set up by entering your username, password, email address and security question/answer.
  3. You will receive an email that will provide a link to activate your account.

With My SMA Health Online, you can:

  • Schedule appointments with your adult medicine or pediatric primary care provider (PCP) up to 30 days in advance
  • Communicate with a Soutwest Medical provider over the Internet by using E-visit*
  • Cancel and reschedule appointments
  • Access your Patient Health Summary
  • Check in for your appointment and pay your copayment online with our Express Check-in feature
  • Make a payment on your account
  • View your medical record, referrals, and prior authorizations
  • View and print your medication history, allergy information and test results
  • Track and renew your prescriptions
  • Update your user profile, such as your address, email/phone preferences, account deactivation, password or user ID
  • Manage appointments for family members or authorize a person of your choice to manage your appointments
  • Check the estimated wait times at each of our five urgent care clinics

* E-visit is currently not available to all Southwest Medical patients. Communications should be submitted in English.


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