Clinic type | Convenient Care walk-in clinic | Urgent Care | Quick care video visit with NowClinic |
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Service description | Choose Convenient Care walk-in clinics for non-urgent and non-emergency services, like the kind you'd typically see your provider for. No appointment needed. | Choose Urgent Care when you have an illness or injury that needs immediate attention, but doesn't require a trip to the emergency room. No appointment needed. | Choose NowClinic to see a Southwest Medical provider through a web camera on your computer or mobile device in the comfort of your own home. No appointment needed. |
Conditions and treatments |
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Next steps | See wait times below for the location that works best for you. | See wait times below for the location that works best for you. | Go to NowClinic.com. You can also download the NowClinic mobile application for iOS® and Android℠ devices from the App Store℠ online store or Google Play™ store. When enrolling in NowClinic, make sure to enter your name as it appears on your insurance ID card. Visit NowClinic.com |
Dial 911 or go to the nearest emergency room if you have a serious illness or injury such as, bleeding that won’t stop; chest pain or shortness of breath; or numbness in the face, arm or leg.
Convenient Care walk-in clinic
Urgent Care
NowClinic – Online Care
Need to see a doctor right now? Talk with a Southwest Medical provider 24/7 with NowClinic®. You can video chat from a mobile device or computer for help with non-emergency and non-urgent health concerns. You don’t need an appointment and the wait is typically less than 10 minutes.*
Just as with an in-person office visit, you'll get a diagnosis and care plan just for you. We send prescriptions electronically to your chosen pharmacy.
*NowClinic is not intended to address emergency or life-threatening medical conditions. Please call 911 or go to the emergency room under those circumstances. NowClinic services may be covered by some health plans; co-pays and deductibles may apply.
Members under the age of 18 must have a guardian contact NowClinic customer support for assistance in enrolling for their account. Customer support can be reached at 1-877-550-1515.