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Your care options

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Clinic type Urgent Care 24/7 Virtual Visit
Service description Choose Urgent Care when you have an illness or injury that needs immediate attention, but doesn't require a trip to the emergency room. No appointment needed. 

Choose 24/7 virtual visit to see a Southwest Medical provider through a web camera on your computer or mobile device in the comfort of your own home. No appointment needed. 
Conditions and treatments
  • Most fractures
  • Ear infections
  • Colds and other respiratory problems
  • Sprains and strains
  • Abdominal pain
  • Vomiting and diarrhea
  • Most cuts
  • Most burns
  • Back pain
  • Allergies
  • Bladder issues
  • Urinary tract infection
  • Bronchitis
  • Cough or cold
  • Sore throat
  • Sinus infection
  • Ear infection or swimmer's ear
  • Eye infection 
  • Fever and chills
  • Runny nose
  • Headache
  • Laryngitis
  • Nausea
  • Skin inflammation
  • Viral illness
Next steps See wait times below for the location that works best for you. 

Go to NowClinic.com. You can also download the NowClinic mobile application for iOS® and Android℠ devices from the App Store℠ online store or Google Play™ store. When enrolling in NowClinic, make sure to enter your name as it appears on your insurance ID card.

Visit NowClinic.com
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Dial 911 or go to the nearest emergency room if you have a serious illness or injury such as, bleeding that won’t stop; chest pain or shortness of breath; or numbness in the face, arm or leg.

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Urgent Care

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SMA Convenient Care/Urgent Care wait time

Wait Times

Urgent Care

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24/7 Virtual Visit

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Need to see a doctor right now? Talk with a Southwest Medical  provider 24/7 with a virtual visit. You can video chat from a mobile device or computer for help with non-emergency and non-urgent health concerns. You don’t need an appointment and the wait is typically less than 10 minutes.* This service is offered through NowClinic. 

Just as with an in-person office visit, you'll get a diagnosis and care plan just for you. We send prescriptions electronically to your chosen pharmacy.

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Visit NowClinic.com

*NowClinic is not intended to address emergency or life-threatening medical conditions. Please call 911 or go to the emergency room under those circumstances. NowClinic services may be covered by some health plans; co-pays and deductibles may apply. 

Members under the age of 18 must have a guardian contact NowClinic customer support for assistance in enrolling for their account. Customer support can be reached at 1-877-550-1515.